[Important] Inquiry form issue
We apologize deeply for any inconvenience caused, but we weren't able to receive inquiries via our inquiry form until today (April 1st) 00:40 PT. ▼Starting date of occurrence Currently under investigation We are continuing to investigate the details of this issue, including the causes. Kindly send your inquiry again if you haven’t received a reply so far. We sincerely apologise for any inconvenience caused to our customers. We would like to take this opportunity to thank you for your patience. As of 1 April 2025