Please send us iquiries about our service from the form below.
Monday - Friday 9:00 am - 04:00 pm JST
（based on JST/except public holidays, Golden Week period and New Year holiday period）
*See details about office hours during the holiday season.
Our support service is basically offered by e-mail. Thank you for your understanding.
※We will contact you by e-mail "mail.bookwalker.jp" to your registered address. Please confirm the setting of your mail box so that you can receive our reply.
※Please be informed that it may take a few working days to come back to you based on the type of inquiry.
Request Books (eBooks)
Please send us book (eBook) requests from the form below.
※Please use this form to send in book requests only, as we will not be able to reply back.
※Please understand that we will not be able to send you notifications individually when a book you have requested gets released on store.
※We will not be sending you confirmation mail of any sort when you send in requests.
If you are not a BOOK☆WALKER member
Please contact us from the address below. This address is for our customers only. We will not be able to reply back about ads or promotions.
※This address is an image to prevent junk mails.