Contact Us
To send us an inquiry please use the form below.
Please also refer to our FAQ page to solve your issue.
[NOTE]
BOOK☆WALKER is an eBook/audiobook web store and not a publisher.
All titles on our web store are managed by the relevant publisher.
Depending on the issue we will forward your inquiry to the relevant publisher, however we cannot guarantee any changes to titles itself.
Thank you in advance for your understanding.
Support Hours
Monday - Friday 9:00 am - 04:00 pm JST
*Except Japanese national and consecutive holidays.
All responses will only be sent by email to the address provided in your inquiry.
*Please confirm the setting of your email inbox so that you can receive our reply from "@mail.bookwalker.jp".
*We will try to respond to your inquiry as soon as possible, however, depending on the content, it may take several days.
Request eBooks
To send us an eBook request please use the form below.
The above form is only to send eBook requests and we won't provide:
・Confirmation emails
・Replies
・Updates when an eBook you have requested gets released
When you can't sign into your account or are not a member yet
Please send us an email to the below address.
*This address is for our customers only and we will not be able to reply to any ads or promotions.
*The above is an image to prevent junk mails.