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Privacy Policy

USE OF THE COOKIE INFORMATION
Privacy Policy for Customers in the European Economic Area

BOOK WALKER Co.,Ltd.(https://www.bookwalker.co.jp/) recognizes the importance of protecting Personal Information, and we strive to handle the Personal Information provided by our customers and to protect their privacy in accordance with the Act and related bills on the Protection of Personal Information of Japan.
Personal Information means addresses, names, telephone numbers, and any other information that can identify a customer as a specific individual or any information that is stipulated as Personal Information by law. (Personal Information also includes information that can identify a specific individual by simple cross-referencing with other information.)

1.Collection of Personal Information
BOOK WALKER Co.,Ltd. collects Personal Information from customers mainly in the cases below. The purposes for using collected Personal Information are described below. If Personal Information is collected for any other purpose of use, then that purpose will be clearly stated when the information is collected unless defined in law. BOOK WALKER Co.,Ltd. will obtain proper consent from our customers in order to acquire information when required by law.


- Registering with or subscribing to a service
  Purposes for using Personal Information:
  To process a registration or subscription
  To provide a service

- Filling in a questionnaire
  Purposes for using Personal Information:
  To create statistical information by processing questionnaire results

- Applying to win a prize, present, contest, or the like
  Purposes for using Personal Information:
  To contact a winner or selected person
  To send a gift, prize, or the like

- Registering for or applying to participate in an interview survey
  Purposes for using Personal Information:
  To process a registration or application
  To request participation in an interview survey
  To provide a reward or the like

- Ordering a product or a paid service
  Purposes for using Personal Information:
  To confirm an order
  To process a payment
  To send a product

- Applying for a job
  Purposes for using Personal Information:
  To make a decision on employing a person
  To send announcements about employment seminars or the like

In each of the above cases of collecting Personal Information, the Personal Information BOOK WALKER Co.,Ltd. collects might be processed and used to create statistical reports that cannot be used to identify an individual. These documents are statistical documents, and no Personal Information that can be used to identify an individual is included in them.
BOOK WALKER Co.,Ltd. might refer to Personal Information in developing new products or services by analyzing acquired information, such as browsing history and purchase history, and we might use Personal Information to announce new products, services, or the like (regardless of whether they are produced by BOOK WALKER Co.,Ltd. ).
When BOOK WALKER Co.,Ltd. collects Personal Information from a customer, the purposes we state for using the Personal Information are accurate, and the methods we use to collect the Personal Information are lawful.
BOOK WALKER Co.,Ltd. will not use Personal Information provided by any customer for an unstated purpose without the prior consent of the customer, unless permitted by laws or regulations.

2. Use and management of Personal Information
BOOK WALKER Co.,Ltd. stringently stores and manages Personal Information provided by each customer, and establishes and disseminates internal rules regarding the handling of Personal Information, as well as a Personal Information handling manual, and also takes necessary and appropriate security-management measures, such as the establishment of systems and encryption of information for defense against unauthorized access from the outside, restriction of access to personal data, and the appointment of personal information protection managers, in order to prevent the divulgence, loss, and data corruption of Personal Information.

In addition, if BOOK WALKER Co.,Ltd. handles Personal Information in a foreign country, BOOK WALKER Co.,Ltd. will take necessary and appropriate security management measures after understanding, among other matters, the personal information protection legislation in the foreign country.

BOOK WALKER Co.,Ltd. endeavors, within the scope necessary for the achievement of the purpose of use in question, to keep Personal Information provided by each customer accurate and updated.

BOOK WALKER Co.,Ltd. will handle anonymously processed information properly in accordance with the law.

3. Joint use of Personal Information
BOOK WALKER Co.,Ltd. jointly uses Personal Information provided by customers as follows:


Information that is jointly used
  -All Personal Information of customers collected by BOOK WALKER Co.,Ltd.


Entities with which Personal Information is jointly used
  -Personal Information is shared between KADOKAWA CORPORATION and the group companies.

 

Purpose of jointly using information
  -To make it easier for customers to comprehensively use the multiple services provided by each entity with which information is jointly used
  -To enable customers to use services provided on various platforms by entities with which information is jointly used
  -To announce information related to products, services, or the like (regardless of whether they are produced by BOOK WALKER Co.,Ltd.) that is considered to be helpful to customers
  -To process each customer’s Personal Information and create statistical reports that cannot be used to identify an individual

 

Name of entity that is responsible for managing Personal Information
  -KADOKAWA CORPORATION https://group.kadokawa.co.jp/company/outline.html

4. Disclosure or provision of Personal Information to a third party
BOOK WALKER Co.,Ltd. will not divulge or provide Personal Information to a third party without the customer’s prior consent, unless the case in question falls under any of the cases of joint use above or the cases below.

-When handling of Personal Information is delegated to a third party in order to achieve the purpose for using that Personal Information

-When it is permitted by laws or regulations

BOOK WALKER Co.,Ltd. conducts the necessary and appropriate supervision of each subcontractor delegated to handle Personal Information in order to ensure the security management of each customer’s Personal Information, even if that handling is delegated to a third party.

5. Caution
Internet websites operated by BOOK WALKER Co.,Ltd. might include links to third-party websites. Please note that BOOK WALKER Co.,Ltd. is not responsible for the handling of any customer’s Personal Information by a third-party website. Personal Information might be collected independently by third parties via advertisements placed in products, such as magazines published by BOOK WALKER Co.,Ltd. BOOK WALKER Co.,Ltd. is not responsible for such handling of any customer’s Personal Information by a third party.

6. Inquiries
Each customer may, in accordance with applicable laws and regulations, request BOOK WALKER Co.,Ltd. to explain the purpose of use of Personal Information provided by that customer or to disclose, correct, add to, delete, suspend use of, erase, or suspend provision to a third party of that Personal Information. To submit a request, please send the information below via the postal service together with a form of identification (such as a copy of your driver’s license or passport) to the address below. After checking the details of your request, BOOK WALKER Co.,Ltd. will respond appropriately and in accordance with laws and regulations.
The point of contact below also accepts other inquiries and complaints related to the handling of Personal Information by BOOK WALKER Co.,Ltd.

  -Details of your inquiry (confirmation, correction, deletion, etc.; if your inquiry is related to a correction, then please state the details of the correction)
  -When and how your Personal Information was provided
  -Your contact information (address and full name)

Personal Information Center
3F Gobancho Grand Building, 3-1 Gobancho, Chiyoda-ku, Tokyo, 102-0076, Japan
BOOK WALKER Co.,Ltd.

7. Use of Cookie Information
BOOK WALKER Co.,Ltd. uses technologies, such as cookies, in order to provide customers with optimized services. With respect to the use of these technologies, please refer to “USE OF THE COOKIE INFORMATION”

BOOK☆WALKER:https://global.bookwalker.jp/info-cookie_policy/


8. Amendment to privacy policy
BOOK WALKER Co.,Ltd. might amend all or part of this privacy policy. If we amend all or part of this privacy policy, then those amendments will be published on our website.

9. Google Customer Match
BOOK WALKER Co.,Ltd. uses Google’s Customer Match function to provide information and contents of BOOK WALKER Co.,Ltd. to customer in a timely manner.

As a result, customer-tailored advertising is displayed to each customer on Google services. Exclusively for the purpose mentioned above, BOOK WALKER Co.,Ltd. shares personal information of customer’s e-mail address with Google only after irreversibly hashed. Google does not create or enhance customer profiles based on the information provided by BOOK WALKER Co.,Ltd., nor does it share data with third parties such as other advertisers. Access the links below for more information on Google’s Customer Match function, data handling restrictions and management of advertising preferences.


About Customer Match, Google ad help page
https://support.google.com/google-ads/answer/6379332?hl=jp&ref_topic=6296507

Google ad settings
https://adssettings.google.ca/authenticated?pli=1


Please refer to this page for the group companies of BOOK WALKER Co.,Ltd.
Please refer to this page for the group companies of KADOKAWA CORPORATION.